Rachel Clacher
Business Award Winner

Miss Moneypenny was established in 2000 by Brother and Sister Rachel Clacher and Ed Reeves who, following a poor experience with a telephone answering service, wondered if they could do it better. They started with £10,000 and a brainstorm of ‘what would I expect from a personalised telephone answering service?’
Pregnant with her second child launching Miss Moneypenny, Rachel believes that a workforce that is happy will invest in its success. The company has grown significantly over the past 15 years and is now one of the largest employers in Wrexham and has opened offices in New Zealand and South Carolina. It currently answers 9 million calls per annum for 7,000 businesses. The company has featured in The Sunday Times Best Companies to work for List 4 times and also holds the Queens Award for Enterprise..